Community Guidelines

Last Updated on 25. April 2020

When you join LAVA, you join a community of people from all over the world. And we work hard to earn your trust.

Below are some of the principles we operate by to ensure LAVA is the most valued and trusted source of information about marketing for SaaS, Blockchain, Fintech & Artificial Intelligence companies. These guidelines help keep LAVA fun and enjoyable for everyone:

Tips for participating in the LAVA community

We work to keep our conversations useful, transparent, and safe for the whole community. Violating these guidelines may result in the removal of content or a user being permanently banned from contributing to the LAVA community.

  • Use your real identity. Use your real name and identity when posting to ensure you’re credited for your expertise!
  • Your content is enough. Anything taken from another source must be properly attributed and legally yours to share.
  • Respect each other. By using this platform, you are agreeing to treat other users with respect. We have no tolerance for content that harasses an individual or group based on race, gender, religion, nationality, ethnicity, political group, sexual orientation or other characteristics. Abusive behavior will not be tolerated.
  • Respect the platform. Users who do not post meaningful content, use deceptive means to generate traffic, post unsolicited promotions, or manipulate content will be banned.
  • Talk it out. We encourage different opinions. If someone has answered a question and you have a different solution, please feel free to share it! Engaging in respectful dialogue makes the entire community better.
  • Tell the story. When participating in conversation, it’s helpful to share the background behind why you are asking something, or how you came to find an answer. The more you expand on your questions and responses, the better your peers will be able to understand where you’re coming from.
  • Editing Posts. Users can always edit their posts to reflect changing circumstances or understanding.
  • Removed Posts. We reserve the right to remove posts and discussions that do not meet minimum quality standards. This includes, but is not limited to, those that have been copied from another source or posts which include gibberish, or posts which include defamatory comments.

Tips for leaving reviews

  • Review for the reader. Your review could help someone choose a new service, or software. In your review, include details you would be looking for if you were in need of the same type of solution. The more informative the review, the more attention it attracts and the more credible you appear. Your unique insights will be more helpful than the opinions of an analyst or consultant because you have firsthand experience in a business environment.
  • Aim for balance. Even if you love what you’re reviewing, it’s probably not perfect. Your review can include glowing recommendations and commentary on favorite aspects, but be sure to mention anything that could use improvement. People are likely to place less trust in overwhelmingly positive (or overwhelmingly negative) reviews because they do not present a balanced and realistic account of the user experience.
  • Be real. Along with being balanced, it’s also best to accurately present yourself and your level of experience with the service, or software. Reviews that speak to specific situations and use cases are much more relevant and valuable than those that do not.
    • For services, mention the length of your engagement, the level of interaction, or anything else you think would help others evaluating similar providers.
    • For software, mention the level of experience you have with the tool, any integrations you use in conjunction, or any unique use-cases you’re addressing with the tool you’re reviewing.
  • Stay current. If you haven’t used a software, service, or hardware in more than two years, we request that you refrain from submitting a review of it. B2B technology can change drastically in a relatively short amount of time.

Community Conduct Guidelines

  • Do not spam.
  • Do not post or link to content that is abusive, hateful, or offensive.
  • Do not post or link to content which is off-topic or disruptive of the discussion.
  • Do not post or link to content that threatens or harasses others.
  • Do not post or link to content that discloses private or personal matters concerning any person.
  • Do not post or link to content that is sexually explicit or contains profanity.
  • Do not post, link to, or otherwise direct users to advertisements or solicitations.
  • Do not sell or buy any security or offer to do so.
  • Do not post or transmit any file that contains viruses, corrupted files, “Trojan Horses,” or any other contaminating or destructive features that may damage someone else’s computer.
  • Do not post any material that violates the copyrights or other intellectual property rights of others.
  • Do not impersonate any person, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Do not violate the laws, rules, or regulations of Switzerland.
  • Do not violate any other applicable law or regulation.

Discussion Policies

  • Post clear, valuable, honest information.
  • Be nice to others; do not attack others in the group.
  • Use good grammar and check your spelling.
  • Make your comments useful and informative.
  • Make your post relevant to the Group.
  • Do not use excessive capitalization and punctuation.

Failure to abide by the policy can result in suspension of your usage of the discussion groups and deletion of all your posts.